Informational only. This page does not constitute legal or insurance advice. Policy terms, deductibles, and state regulations vary. Consult a licensed insurance professional or attorney for guidance specific to your situation.
Aurora homeowners filing hail damage claims should understand Colorado's percentage-based deductible structure before contacting their insurer. Wind and hail deductibles in Colorado are commonly structured as 1% to 2% of the dwelling's insured value rather than flat dollar amounts — on Aurora's median home value of $444,500, a 2% deductible means $8,890 out-of-pocket before insurance coverage begins.
Know this before you call your insurer
Wind/hail deductibles are often percentage-based — not flat dollar amounts.
On a home insured for $444,500 with a 2% wind/hail deductible, you owe $8,890 before your insurer pays a dollar.
Full hail damage insurance claim guideStep-by-step claim process
1
Document the damage immediately
Photograph every area of visible damage — roof surface, gutters, downspouts, AC condenser fins, window screens, and any soft metal flashing. Date-stamped photos establish the storm event for your insurer. Do not throw away damaged materials.
2
Do not sign anything yet
Storm chasers frequently knock on doors within 48 hours of a major hail event. Do not sign an Assignment of Benefits or any roofing contract before your insurance adjuster has inspected the property. Signing early can forfeit your right to negotiate.
3
Contact your insurance company
File your claim promptly — most policies require notification within a reasonable time after the event. Have your policy number, the approximate date of the storm, and your photo documentation ready.
4
Understand your wind/hail deductible
Many policies in hail-prone regions carry a separate wind/hail deductible — not a flat dollar amount, but a percentage of your dwelling coverage. On a home insured for $444,500 at 2%, your out-of-pocket deductible is $8,890 before your insurer pays anything. Check your declarations page for your specific percentage.
5
Get an independent inspection before the adjuster arrives
Schedule an inspection with a reputable local roofer before the insurance adjuster visits. Their assessment gives you an independent benchmark to compare against the adjuster's estimate. Most reputable contractors offer free post-storm inspections — confirm this before scheduling.
6
Understand ACV vs replacement cost value
An Actual Cash Value (ACV) policy depreciates your roof before paying out. A 15-year-old roof may be valued at 40–50 cents on the dollar. A Replacement Cost Value (RCV) policy pays the full replacement cost less your deductible. Check your policy type — it dramatically changes your out-of-pocket exposure.
7
Review the adjuster's estimate carefully
Insurance adjusters may miss code upgrade requirements, matching shingle provisions, or supplemental items like ice-and-water shield. Compare the adjuster estimate line by line against your independent contractor estimate. Discrepancies can often be resolved through supplementing.
8
Negotiate — you have the right to supplement
If your contractor's estimate is higher than the adjuster's, your contractor can submit a supplement to the insurance company. This is standard practice and not adversarial. Code upgrades, permit fees, and matching shingle requirements are commonly missed items.
9
Choose your contractor carefully
Colorado does not require state-level roofing contractor licensing, but Aurora contractors must comply with Colorado Senate Bill 38 requirements for written contracts on residential jobs over $1,000. Verify that any contractor carries current general liability and workers' compensation insurance, maintains a verifiable local business address, and holds Colorado Roofing Association membership or equivalent national certifications. Always confirm claimed certifications directly with the issuing organization before signing contracts.
10
Know your rights if a claim is denied
Aurora homeowners whose claims are denied or underpaid can file complaints with the Colorado Division of Insurance at https://doi.colorado.gov/for-consumers/consumer-resources/file-a-complaint. Colorado Revised Statute § 13-80-101 establishes a three-year statute of limitations for breach of contract claims, though most policies impose a separate two-year suit limitation clause from the date of loss. Homeowners should act well before either deadline and may invoke their policy's appraisal clause to resolve valuation disputes without litigation.
Ready to get an inspection?
Get a contractor estimate before your Aurora claim closes
Aurora's high contractor market density creates both opportunities and risks for homeowners after hail events. Post-storm backlogs typically extend 4–8 weeks in Aurora, and the city attracts significant out-of-state contractor activity within 24–48 hours of major storms. Colorado Revised Statute § 6-22-105 prohibits contractors from waiving or paying any portion of your insurance deductible — violations constitute property insurance fraud and void the insurer's obligation to consider that contractor's estimate.
Storm chaser red flags
After major hail events, out-of-state contractors flood affected neighborhoods. Watch for these warning signs:
✕Offers to waive your deductible — this violates state law in most hail belt states and is prohibited under specific statutes in Illinois, Texas, Kansas, Oklahoma, Nebraska, Missouri, Colorado, Indiana, Minnesota, and South Dakota.
✕Pressures you to sign before the adjuster has visited
✕No local address or verifiable local business history
✕Door-to-door solicitation within 24–48 hours of a storm
✕Requests full payment upfront before work begins
✕Cannot provide proof of liability insurance and worker's comp
This guide is for general informational purposes only and does not constitute legal, insurance, or financial advice. Consult your policy documents and a licensed professional for guidance specific to your situation.
Current Aurora repair cost reference
2,000 sqft home · standard asphalt shingles